Why WEBER?
WEBER is committed to the pursuit of new ideas, initiatives and technologies that enable us to continually enhance our quality products and services. We welcome you to review the Career Center for opportunities to become part of our exciting team.
We place a high value on our people. We’re are actively seeking those who value a positive workplace environment and are driven to be the best in their field.
If you like a challenge and are ready to work for a different kind of company while making a positive impact to your team, we want to hear from you.
Job Summary:
We are seeking a motivated, experienced individual to join our team as a Field Service Technician. As a Weber Screwdriving Systems representative, you will travel to worksites and facilities to provide exemplary customer service; to preform preventative maintenance, repairs, and inspections of our systems. Our ideal candidate has an extensive range of experience completing mechanical repairs; and is proficient in reading schematics and operating hand tools.
Established in Germany in 1956, and later in the U.S.A. in 1976, WEBER Screwdriving Systems has become the leading provider of the best assembly solutions the market has to offer. We have demonstrated our creativity, motivation, and expertise, which has continuously kept our standards high. For our customers, this means custom designed and engineered solutions of the highest possible quality. Today we continue to push the envelope for more innovative ways to provide superior solutions for our customers. Do you want to be part of a team that is taking the industry leader to exciting new levels of growth?
Essential Duties & Responsibilities:
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Provide service and customer support while preforming installations, repairs, and maintenance
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Identify technical problems and determine the solution, comprehending customer requirements
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Maintain timely and detailed service reporting
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Conduct training activities for both internal teams and external customers
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Collaborate with Production and Design Team to ensure continuous improvement of technical knowledge
growth
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Manage customer expectations and provide an exceptional customer experience.
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Backup production team members as well as Service Team Leader
Additional Duties:
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Travel to local or international customers may be required for on-site support with flexibility for urgent travel requirements
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Ability to work in a fast-paced environment, multi-task, and adapt quickly to change
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Strong organizational and follow-up skills. Must be able to recognize priorities and have strong attention to
detail
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Excellent written and verbal communication skills along with excellent interpersonal skills
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Strong quality focus with attention to detail
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Ability to anticipate problems and offer solutions
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Additional duties as assigned
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Ability to use various computer software systems to research technical information
Essential Behavior Requirements:
These behaviors are based on Weber Screwdriving Systems’ cultures and values critical to support the mission of the organization.
Build Trusting Relationships: We believe in honoring others by treating them with value.
Take Ownership: We believe in taking action with consistent follow through.
Bring Your Best: We treat problems as opportunities to deliver results that make a difference.
Have Fun: We choose an atmosphere of positive creativity.
Supervisory Responsibilities:
This job does not have supervisory responsibilities.
Minimum Qualifications:
Education and/or Experience
High school diploma or GED and one to three years related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and interpret documents such as safety rules and technical specifications including electrical, pneumatic, and mechanical design drawings. Fluency in Spanish is a plus.
Mathematical Skills
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Technical problem solving for mechanical, pneumatic, and electrical systems is required.
Physical Demands:
Percentage of time spent performing the following:
Stand: Over 66%
Walk: 33%-66%
Sit: Less than 33%
Use Hands to finger, handle or feel: Over 66%
Reach with hands and arms: 33%-66%
Climb or balance: Less than 33%
Stoop, kneel, crouch, crawl: Less than 33%
Talk or hear: Over 66%
Taste or smell: Less than 33%
Lifting up to 10 lbs: 33%-66%
Lifting up to 25 lbs: 33%-66%
This job does not have any special vision requirements.
Work Environment:
Percentage of time spent working in the following conditions:
Work near moving mechanical parts: Over 66%
Work in high or precarious places: None
Fumes or airborne particles: Less than 33%
Toxic or caustic chemicals: None
Risk of electrical shock: Less than 33%
Vibration: Less than 33%
Generally, the work environment is similar to that of a manufacturing warehouse.
TO APPLY:
If you would like to apply, submit a resume through the Apply Now section at the top right.
This job description has been reviewed with the employee and the employee understands that they can go to their supervisor or other manager if they have questions about the content of their job description.
The employee understands that this job description should not be construed as a contract of employment and does not affect the at-will status for this position.
